Process & Procedure Excellence
Training/Education
Coaching
- In-process mentoring for procedure writers
- Mentoring for management and quality professionals responsible for assessing the quality of procedures
Facilitation
- Procedure development assistance
Program Development/Improvement
- Procedure Programs
- Procedure Writer training and qualification protocols
Assessment
- Identification of gaps in programs and individual performance impeding the achievement of Procedure Excellence, along with recommendations for closing those gaps
- Evaluation of procedures for error traps that could induce incidents, along with recommendations to eliminate them
Partnerships
