We at Fisher Improvement Technologies take a comprehensive approach to improving human and organizational performance. In today’s blog post, we’re breaking down the difference between human and organizational performance and behavior-based safety. If you’re interested in seeing how Fisher Improvement Technologies can help make your business a safer place to work, get in touch.
The Difference Between Human and Organizational Performance & Behavior-Based Safety
Rob Fisher
What Is Human and Organizational Performance?
Human and organizational performance (HOP) is the study of how humans interact with their work environment in order to complete tasks effectively and efficiently. It includes factors such as job design, task allocation, work methods, communication, team dynamics, leadership, etc. HOP focuses on improving the overall system rather than just the individual worker.
Everyone makes errors, but error-likely situations are predictable and can be modified to reduce or avoid error. More so, HOP considers how our response to failure matters. It encourages a culture of understanding and an approach to constructing a system that can defend against human error. HOP also encourages participation between both management and workers, helping the entire organization learn from safety errors so that they can put safer processes into effect.
What Is Behavior-Based Safety?
Behavior-based safety (BBS) is a process that uses observational techniques to identify and change “unsafe behaviors”. It is based on the premise that most accidents are caused by human error (rather than the systems or context of the error), and that these errors can be prevented by changing the way people behave. BBS programs typically involve setting up teams of observers who conduct regular audits of employees’ work habits and provide feedback on areas where improvement is needed.
HOP vs. BBS: Which Is Right for Your Organization?
There is no easy answer when it comes to deciding whether HOP or BBS is right for your organization. The best approach is to take a comprehensive view of both approaches and tailor a solution that meets the specific needs of your organization. By taking this approach, you can create a customized safety plan that will help you achieve your desired results. The experts at Fisher Improvement Technologies can help you create a safety plan that fits the needs of your organization. Contact us today to get started.
How Can We Help Your Organization Improve?
We provide consultation, mentoring, education, and proven technologies that enable our clients to improve safety. With our products, your company can lower injuries and fatalities, lower error rates, and achieve a positive safety culture.
If you’re interested in learning more about how we can help your organization improve safety, contact us today. We’ll be happy to provide you with more information about our products and services and answer any questions you may have.