Training Workshops

Human Performance Advocate (HPA) Workshop

Overview: The HPA workshop is designed to

Increase understanding of human performance fundamentals
Increase understanding of error reduction tools and how to apply them
Increase capability to reduce the errors that affect site events
Increase capability to recognize error traps, error-likely situations and error precursors
Improve capability to communicate human performance issues with supervision and management
Understand the supervisor’s role in error-prevention
Understand the tools for becoming a better supervisor in managing error prevention
Recognize when and how to use error-prevention tools to manage error-likely situations
Improve observation capability for traps and triggers and capability to prevent incidents
Improve incident analysis capability by incorporating HP fundamentals
Understand the leader’s role in human performance deployment
Recognize the components of a model deployment/integration plan
Understand the top five errors that can reduce the effectiveness of a human performance deployment effort
Practice elements important to integration

Objectives:

Employee Performance Improvement and Error Reduction
Understand the basic concepts of human error prevention; including, modes of performance, traps, and triggers
Recognize and describe the Top 10 error traps or precursors
Using modes of performance (skill based, rule based, knowledge based), predict when an error is most likely to occur
Develop a means to recognize individual error traps that are present at work and off-the job
Recognize error triggers and how they impact performance
Recognize the various types of error prevention tools and when to apply them to help reduce and prevent errors from occurring
Practice applying prevention tools that can be used at work and off-the job

Duration & Delivery Format: 3 Days – Classroom