Training Workshops

Human Performance Advocate (HPA) Workshop

Overview: The HPA workshop is designed to

• Increase understanding of human performance fundamentals
• Increase understanding of error reduction tools and how to apply them
• Increase capability to reduce the errors that affect site events
• Increase capability to recognize error traps, error-likely situations and error precursors
• Improve capability to communicate human performance issues with supervision and management
• Understand the supervisor’s role in error-prevention
• Understand the tools for becoming a better supervisor in managing error prevention
• Recognize when and how to use error-prevention tools to manage error-likely situations
• Improve observation capability for traps and triggers and capability to prevent incidents
• Improve incident analysis capability by incorporating HP fundamentals
• Understand the leader’s role in human performance deployment
• Recognize the components of a model deployment/integration plan
• Understand the top five errors that can reduce the effectiveness of a human performance deployment effort
• Practice elements important to integration

Objectives:

• Employee Performance Improvement and Error Reduction
• Understand the basic concepts of human error prevention; including, modes of performance, traps, and triggers
• Recognize and describe the Top 10 error traps or precursors
• Using modes of performance (skill based, rule based, knowledge based), predict when an error is most likely to occur
• Develop a means to recognize individual error traps that are present at work and off-the job
• Recognize error triggers and how they impact performance
• Recognize the various types of error prevention tools and when to apply them to help reduce and prevent errors from occurring
• Practice applying prevention tools that can be used at work and off-the job

Duration & Delivery Format: 3 Days – Classroom