Cause Analysis / Corrective Action Program

Training/Education

• 4-Day Advanced Cause Analysis Workshop
• 2-Day Cause Analysis Workshop
• Basic Problem Solving
• Cause Analysis Process Overview for Senior Leaders and Managers

Cause Analysis Performance and Coaching

• Provide leadership / mentoring of client cause analysis teams
• Conduct solo cause analysis for client incidents
• Perform Common Factors Assessments that identify and address dominant drivers for adverse performance trends
• Mentor management and quality professionals responsible for assessing cause analysis report quality

Corrective Action Program (CAP) Development & Enhancement

• Create / enhance CAP procedures and cause analysis processes
• Create / enhance cause analysis training and qualification protocols

Assessment

• Identification of gaps impeding the achievement of excellence in client Corrective Action Programs, along with recommendations for closing those gaps
• Evaluation of cause analysis reports and associated corrective action plans for strengths and weaknesses