Cause Analysis / Corrective Action Program

Training/Education

Cause Analysis Performance and Coaching

  • Provide leadership / mentoring of client cause analysis teams
  • Conduct solo cause analysis for client incidents
  • Perform Common Factors Assessments that identify and address dominant drivers for adverse performance trends
  • Mentor management and quality professionals responsible for assessing cause analysis report quality

Corrective Action Program (CAP) Development & Enhancement

  • Create / enhance CAP procedures and cause analysis processes
  • Create / enhance cause analysis training and qualification protocols

Assessment

  • Identification of gaps impeding the achievement of excellence in client Corrective Action Programs, along with recommendations for closing those gaps
  • Evaluation of cause analysis reports and associated corrective action plans for strengths and weaknesses

 

Open Enrollment Workshops

Partnerships

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