Incident Analysis / Root Cause

Training/Education

Coaching

  • In-process mentoring for Incident Analysis and Common Factors Assessment teams
  • Mentoring for management and quality professionals responsible for assessing the quality of Incident Investigation Reports

Facilitation

  • On-site leadership for Incident Analysis teams investigating major incidents
  • On-site or remote performance of Common Factors Assessments involving multiple events or adverse trends in performance

Program Development/Improvement

  • Corrective Action Programs
  • Incident Analysis Processes (e.g., Root Cause Analysis; Common Factors Assessments)
  • Analyst training and qualification protocols
  • Incident Investigation Report Approver training and qualification protocols

Assessment

  • Identification of gaps impeding the achievement of excellence in client Corrective Action Programs and Incident Analysis, along with recommendations for closing those gaps
  • Evaluation of Incident Investigation Reports and associated corrective action plans for potential weaknesses

 

Open Enrollment Workshops

Partnerships

EQ Logo Illumitask
Follow Rob on LinkedIn!Like us on Facebook!Visit and Subscribe to us on Youtube!