Effective Process and Procedure Writing Workshop


SKU: EPPW-2019 Category:

Who Will Benefit from Attending?


Our workshop equips individuals seeking initial training as procedure writers, analysts who are already experienced, and individuals who lead written guidance teams, with knowledge and skills that enable performing more efficient and effective processes.  Managers who provide oversight for process/procedure programs should also attend.


Individuals seeking to improve in their capabilities as work process document developers and procedure writers.  Supervisors and team leaders who provide oversight for document development projects should also attend

Our workshop integrates human and organizational performance fundamentals with industry leading concepts and techniques to develop effective written documents. Attendees are taught how to recognize error traps in written documents, effective formats, the difference between flexibility and ambiguity, importance of consistency, and how different personalities approach writing and using written documents.

Numerous hands-on experiential learning activities, including:


  • Human & Organizational Performance fundamentals from a writer’s perspective
  • Document developers impact on field performance
  • 25 error traps found in written documents and how to avoid them
  • Industry best practices for formatting and layout
  • Flow charting documents
  • Top five error traps
  • Questions each personality type needs answered
  • How different personality types view written instructions
  • What makes it difficult for people to follow procedures
  • Numerous hands-on experiential learning activities

Times:  8:00 AM – 4:00 PM the first 2 days and   8:00 AM – 12:00 PM the last day

Workshop Includes

Training Materials, Lunch, Networking Opportunities, and Continuing Access to Consulting Assistance.

Limited to 20students (so register now to reserve your spot!)


Fisher Improvement Technologies

271 Executive Park Drive NE

Concord, NC 28025

Workshop Location

Fisher Improvement Technologies

271 Executive Park Drive, Concord, North Carolina, 28025


Special Rate Hotel Offering!

Marriot Springhill Suites

7811 Gateway Lane NW Concord, North Carolina 28027

“Special Rate Code” 13592 in the “Corporate/Preferred Rate” box

Area Hotels


  • Holiday Inn Express & Suites, 2491 Wonder Dr, Kannapolis, NC, 28083 · (704) 743-1080
  • Hampton Inn, 612 Dickens Pl NE, Concord, NC, 28025 · (704) 793-9700
  • Country Inn & Suites, 580 Dickens Pl NE, Concord, NC, 28025 · (704) 793-6777


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