Robservation # 19 – Extent of Condition

When organizations try to solve problems, there are two things that I see them struggle with that tend to drive them towards ineffective analysis, conclusions, or corrective actions.  The first is an ineffective evaluation of how big their problem is before they...

Robservation # 18 – Effective Written Guidance

As I was listening to Todd Conklin’s recent podcast on “transparency,” I started thinking about some of the “HOWS” for making risk more transparent. Part of risk transparency is ensuring that, through our written guidance, we set the performers up for success,...

Robservation # 17 – Using HOP at Home

Well, it’s that time again. At least here in the US, we are in that sweet spot between Halloween and the new year. You know – when the retailers push holiday sales earlier and earlier, and all of the Christmas decorations start going up – and not just in the stores!...
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