Procedure Excellence

Training/Education

Coaching

  • In-process mentoring for procedure writers
  • Mentoring for management and quality professionals responsible for assessing the quality of procedures

Facilitation

  • Procedure development assistance

Program Development/Improvement

  • Procedure Programs
  • Procedure Writer training and qualification protocols

Assessment

  • Identification of gaps in programs and individual performance impeding the achievement of Procedure Excellence, along with recommendations for closing those gaps
  • Evaluation of procedures for error traps that could induce incidents, along with recommendations to eliminate them