Training Courses

Title: Human Performance Advocate (HPA) Workshop

Overview:

The HPA course is designed to

  • Increase understanding of human performance fundamentals
  • Increase understanding of error reduction tools and how to apply them
  • Increase capability to reduce the errors that affect site events
  • Increase capability to recognize error traps, error-likely situations and error precursors
  • Improve capability to communicate human performance issues with supervision and management
  • Understand the supervisor’s role in error-prevention
  • Understand the tools for becoming a better supervisor in managing error prevention
  • Recognize when and how to use error-prevention tools to manage error-likely situations
  • Improve observation capability for traps and triggers and capability to prevent incidents
  • Improve incident analysis capability by incorporating HP fundamentals
  • Understand the leader’s role in human performance deployment
  • Recognize the components of a model deployment/integration plan
  • Understand the top five errors that can reduce the effectiveness of a human performance deployment effort
  • Practice elements important to integration

Objectives:

Employee Performance Improvement and Error Reduction

  • Understand the basic concepts of human error prevention; including, modes of performance, traps, and triggers
  • Recognize and describe the Top 10 error traps or precursors
  • Using modes of performance (skill based, rule based, knowledge based), predict when an error is most likely to occur
  • Develop a means to recognize individual error traps that are present at work and off-the job
  • Recognize error triggers and how they impact performance
  • Recognize the various types of error prevention tools and when to apply them to help reduce and prevent errors from occurring
  • Practice applying prevention tools that can be used at work and off-the job

Duration & Delivery Format: 3 Days – Classroom