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September 25 & 26, 2018

Concord, North Carolina, USA

Ray is FIT’s AERO Manager and Support Manager for illumitask, an electronic Pre-Task Brief and Observations suite. Prior to joining FIT, he was a Project Manager for a supply chain consulting firm for 13 years where he used proven Human Performance technologies to achieve multiple successes on large retrofit projects of major warehouses. The integration of this technology allowed the work to be completed on time, on or under budget, with zero interruption in product delivery. Ray derives considerable satisfaction from knowing that the concepts that he helps people understand and integrate into their lives will allow them to go home each day and hug their families. Ray lives in Charlotte North Carolina with his wife Jody and has a daughter living and working in Japan. Ray and Jody, in their free time, enjoy supporting the University of Central Florida football team, spending time with family, attending concerts, and taking relaxing vacations. Ray Fisher

Lead Instructor

Who Will Benefit from Attending?

Frontline leaders and Managers seeking to understand how to integrate Advanced Error Reduction in Organizations into the day to day workflow.


This 2-day workshop is designed to give frontline leaders the ability to understand and manage integration of Advanced Error Reduction in Organizations (AERO) into daily operation. Participants are provided with multiple experiential learning opportunities to ensure they can use the information in their day to day interactions
This highly interactive workshop covers the following topics:

Swiss Cheese Model and Safety Pyramid

How the Brain works related to personality tendencies

Definitions, Errors and Violations

Performance Modes

Triggers & Traps (Error Precursors)

Tools to reduce errors

High Risk Task Of The Day

Work Environment, Individual Capabilities, Task Demands, Human Nature

Pre-Task Briefs

How AERO fits into work

Deviation Model, Deviation Potential & Drift

Top 5 Error traps for vague or poor written guidance

Drift & Deviation Analysis Model

Effective Engagement

Recap of the Process – Competency Based Conversations

AERO Ethics

Role of Supervisors




  • AERO Foundation Exercise
  • Performance Modes Exercise
  • Experiential exercises that demonstrate and promote the use of the AERO concepts
September 25 & 26, 2018; from 8:00 AM – 4:00 PM daily

Workshop Registration and Pricing

$800.00/person – includes training materials, lunch, networking opportunities, and continuing access to consulting assistance.

Limited to 25 students (so register as soon as possible to reserve your spot!)


Fisher Improvement Technologies

271 Executive Park Drive, Concord, North Carolina, 28025


Fisher Improvement Technologies

271 Executive Park Drive, Concord, North Carolina, 28025


Special Rate Hotel Offering!

Marriot Springhill Suites

7811 Gateway Lane NW Concord, North Carolina 28027

“Special Rate Code” 13592 in the “Corporate/Preferred Rate” box

Area Hotels


  • Holiday Inn Express & Suites, 2491 Wonder Dr, Kannapolis, NC, 28083 · (704) 743-1080
  • Hampton Inn, 612 Dickens Pl NE, Concord, NC, 28025 · (704) 793-9700
  • Country Inn & Suites, 580 Dickens Pl NE, Concord, NC, 28025 · (704) 793-6777

Improve With FIT!

Practical Application & Integration of Human Performance, Incident Analysis & Procedure Excellence

Fisher Improvement Technologies

271 Executive Park Drive, Concord, North Carolina, 28025